Across organizations there are many efforts, acts, and policies that will ultimately change the workforce practices and cultures to be more diverse equitable and inclusive. These changes can improve the lives of underrepresented groups in ways that politics have not. The world and the customers have become more diverse, so these changes are core to business success.

Hiring is complex. Today, Leaders must navigate complexity daily and change constantly. Hiring decisions are essentially predicting performance across years of future challenges and are difficult to get right. While we should strive for simplicity, do not oversimplify hiring.

Relationships play a key role in succession and can lead to great (and sometimes not so great) decisions. A decision process that builds relationships supports success of the organization for the long run. Such a process will also capture the collective intelligence of those tasked with the decision and lay the groundwork for a smooth transition. 

Getting work-processes (Operations) and infrastructure (IT, Accounting, HR) integrated is one challenge. Getting culture aligned and key relationships built is another. The sooner relationships are built and a shared worldview is established, the better chance that the journey will be successful. We have seen the importance of speed; getting work-processes and infrastructure integrated requires trust and a shared worldview. How is this done?